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POSITION SUMMARY

Join the Harvest Health & Rehab team as a Billing Specialist, where you'll play a pivotal role in ensuring accurate and timely billing processes. Responsible for entering patient information, submitting insurance claims, and resolving billing issues, you'll utilize your exceptional organizational skills and attention to detail to maximize reimbursement and patient satisfaction. If you're a proactive problem-solver with excellent communication skills and a passion for administrative excellence, we invite you to apply!

ABOUT HARVEST HEALTH & REHAB

Our mission is to transform the lives of our patients by providing compassionate therapy solutions designed to maximize their quality of life. We work with patients of all ages and varying degrees of physical therapy needs. Our core values are the backbone of our business and guide our hiring process: results-oriented, accountable, disciplined, inspirational, aligned, transparent, and empathetic. This company operates in Southern Indiana and is growing by the day.

OBJECTIVES

• Ensure precise entry of patient information, insurance details, diagnosis and treatment codes, and provider information into billing systems to facilitate error-free insurance claims processing.
• Verify that clinic records contain all necessary information required for insurance reimbursement, including documentation of services provided and any applicable modifiers
• Submit insurance claims promptly and accurately, electronically or via paper, to ensure prompt payment and minimize delays in reimbursement
• Prepare and submit secondary claims as necessary upon processing by primary insurers, ensuring all avenues for reimbursement are pursued efficiently
• Follow up with insurance companies on unpaid or rejected claims, actively pursuing resolution and re-submitting claims as needed to maximize reimbursement
• Generate weekly and monthly reports of billing activities, providing insights into claim status, reimbursement trends, and areas for improvement
• Attend training sessions to stay abreast of changes in insurance billing procedures, ensuring compliance with evolving regulations and industry standards
• Address patient inquiries regarding billing matters, including patient-responsible portions, co-pays, deductibles, and any denied claims, providing clear explanations and resolutions to ensure patient satisfaction

COMPETENCIES

• Ability to meticulously enter and review patient information, insurance details, and billing codes to ensure accuracy and minimize errors in claims processing
• Proficiency in managing multiple tasks simultaneously, prioritizing workload effectively, and maintaining orderly documentation of billing records and reports
• Strong verbal and written communication abilities to interact professionally with therapy staff, patients, insurance carriers, and other office personnel
• Aptitude for identifying and resolving billing discrepancies, why claims were denied, and insurance-related issues promptly and efficiently to optimize reimbursement
• Capability to work efficiently within deadlines, complete billing tasks promptly, and adapt to changing priorities or urgent requests as needed
• Dedication to providing exceptional service to patients, addressing their billing inquiries with patience, empathy, and professionalism, and striving to resolve issues promptly to ensure patient satisfaction
• Flexibility to adjust to evolving insurance regulations, billing procedures, and technological advancements in the healthcare industry, with a willingness to learn and adapt to new systems and processes
• Commitment to upholding confidentiality, integrity, and ethical standards in handling sensitive patient information, billing practices, and interactions with insurance carriers and patients

EDUCATION AND EXPERIENCE

• A high school diploma or equivalent is required.
• An associate's degree in a relevant field such as healthcare administration, medical billing and coding, or business administration is preferred but not always required
• At least two years of experience in clerical/office support work is desired, particularly in a healthcare setting
• Experience in medical billing, insurance claims processing, or healthcare administration is highly advantageous
• Familiarity with billing software, electronic health record systems, and Microsoft Office Suite or similar software is beneficial

PHYSICAL REQUIREMENTS

• The ability to sit for extended periods at a desk while performing billing tasks, entering data, and managing paperwork
• Occasionally lifting objects weighing up to 15 pounds, such as files, paperwork, or office supplies
• Proficiency in working on a computer, including typing, data entry, and using billing software or electronic health record systems
• Some mobility may be required within the office environment, such as moving between workstations or accessing filing cabinets
• The ability to use hands and fingers to operate a computer keyboard, mouse, and other office equipment accurately and efficiently

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Harvest Health & Rehab recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful

and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@harvesthealthrehab.com. Already a Harvest Health and Rehab candidate? Please connect with your recruiter directly!